Dubai’s rental market is among the most dynamic in the world — a space defined by growth, transparency, and digital governance. Now, with the introduction of the Rental Good Conduct Certificate (RGC) by the Dubai Land Department (DLD) and its Rental Disputes Center (RDC), the city has added a new layer of credibility and trust.
The RGC gives landlords and tenants a verified look at each other’s rental dispute history, turning reputation into a measurable, government-backed factor. It’s another milestone in Dubai’s transformation into the world’s most transparent real estate ecosystem.
The Rental Good Conduct Certificate is an official digital service of the Rental Disputes Center (RDC) under DLD. It allows both landlords and tenants to check whether the other party has a record of rental disputes or eviction cases filed with the RDC.
In short, it’s not a financial credit score — it’s a verified legal reputation record in Dubai’s rental system.
Each certificate shows:
The RGC is a transparency tool — not a judgment. It helps both sides make informed decisions before signing a lease.
As Dubai’s real estate market matured, authorities saw the need to make the rental sector as transparent as the sales sector. Previously, landlords relied on private references; tenants relied on word-of-mouth.
The RGC solves this information gap. It allows for data-based decision-making, reducing disputes and ensuring that trust is earned, not assumed.
This initiative supports the goals of the Dubai Economic Agenda (D33) and the Vision 2040 Master Plan, both of which prioritize accountability, innovation, and confidence in property transactions.
The process is fully digital and takes only a few minutes.
Step-by-Step:
The service is available to both UAE residents and overseas landlords who manage properties through Ejari registration.
The RGC displays rental dispute and eviction history recorded with the Rental Disputes Center (RDC). It does not include financial details such as rent payments or deposit refunds.
| Category | Included | Not Included |
|---|---|---|
| RDC dispute or eviction cases | yes | — |
| Case resolution status | yes | — |
| On-time payment records | — | no |
| Credit score or bank data | — | no |
This clarity protects privacy while still providing essential information for informed leasing.
The certificate benefits every participant in Dubai’s rental ecosystem.
In a data-driven city like Dubai, the RGC transforms trust into a tangible, verifiable asset.
While the RGC doesn’t directly change yields, it stabilizes cash flow — which directly supports ROI.
How it works:
Professional landlords already report that screening via RGC shortens leasing cycles and reduces arrears, particularly for multi-unit portfolios.
The RGC is part of the city’s Smart Property Framework, alongside:
Together, these systems ensure that every stage of the property lifecycle — from buying to renting — is traceable, digital, and secure.
The RGC can also be requested for companies and commercial tenants. This gives landlords a verified record of a business’s rental conduct before signing long-term office or retail leases.
Benefits include:
For landlords in Business Bay, Dubai South, or JLT, this system adds another layer of protection to multi-tenant commercial properties.
| City | Tenant Verification Method | Source | Transparency Level |
|---|---|---|---|
| Dubai | RGC via DLD/RDC | Government | High |
| London | Private agency checks | Private | Medium |
| New York | Landlord references | Private | Low |
| Singapore | Credit score or bank records | Financial institutions | Low |
Dubai’s government-backed, standardized, and digital approach sets a new benchmark for rental governance worldwide.
The DLD plans to expand RGC capabilities within the next few years. Future versions may evolve into a comprehensive Rental Reputation Score, integrating data from Ejari renewals and dispute-free performance.
This evolution will:
The RGC is just the beginning of a larger shift toward a data-verified, trust-based rental ecosystem.
At DDA Real Estate, we help both tenants and landlords turn transparency into advantage.
Our mission: build credibility, reduce risk, and enhance returns through knowledge, technology, and trust.
Dubai’s Rental Good Conduct Certificate is not just another digital document — it’s a trust enabler. It replaces guesswork with data, and assumptions with verified history.
For tenants, it opens doors. For landlords, it protects capital. For Dubai, it reinforces a reputation for transparency and innovation unmatched anywhere in the world.
DDA Real Estate helps you stay ahead of every regulation — turning compliance into confidence and good conduct into measurable value.
DDA Real Estate — Building trust, protecting value, driving transparency in Dubai.
